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You are here: Home / Reviews / How To Process Your Claims With AIICO Insurance

How To Process Your Claims With AIICO Insurance

May 5, 2020 by Get Insurance Today

About AIICO Insurance

AIICO Insurance was founded in 1963. The company offers life insurance, health insurance, general insurance services. They also have subsidiaries in investment management and pension management operational services as a means to create wealth for individuals and corporate customers. AIICO Insurance Plc. is one of the largest Life Insurance companies in Nigeria and a primary underwriter for General Insurance businesses. They are also one of the best players in the Oil and Gas industry. The insurance company is rated as one of the top three for General Insurance businesses in Nigeria. 

They offer an array of insurance products and services in General Insurance for individual and corporate customers. Their strong global support makes them an enabler of sophisticated and high profile options for their customers. Stability, Strength, Security, and experience over the years have placed them at a better advantage in all classes of insurance in Nigeria.

Their Asset Management business has a team of experienced professionals, industry analysts and Risk Management professionals who love creating the kind of investment strategies that are responsive to client needs. AIICO Asset Management is a specialist business in operation to provide perfect fit investment solutions and strategies for customers.

Insurance Services and Products

AIICO Insurance offers a range of products under life and general insurance services. Their life insurance services include the following;

  • Annuity
  • Moneywise Plan
  • Corporate Savings Plan
  • Flexible Endowment Plan 
  • Group Life Insurance
  • Mortgage Protection Plan
  • Term Assurance

They also offer the following products under general insurance services.

  • Auto Insurance
  • Aviation Insurance
  • Agriculture Insurance
  • Fire and Special Perils
  • Home Insurance
  • Travel Insurance
  • Public Liability
  • And so much more

How AIICO Insurance Claims Are Processed

Before you report a claim to AIICO Insurance, you have to ensure that you understand the policy conditions of your contract. Once a request happens, the company acts promptly to begin processing claims settlement. They provide a guide to a claimant to ease claim processing experience of the customer. There are several channels in which you can initiate your claims processing as a customer. They are below;

  1. You can walk into any branch of AIICO with the required substantiating documents to report your claim. A customer service officer will attend to you accordingly and guide you on the next steps to take.
  2. The company also set up a digital claims centre to guarantee a prompt and friendly claims settlement experience. You can report a claim on their website through the digital claims centre. All you have to do is complete the form and upload the necessary supporting documents. Once a claim has been notified and discreetly investigated, a settlement offer is made to the claimant through a discharge voucher form. 

A cheque is issued immediately upon receipt of the discharge voucher from the claimant.

AIICO Insurance Customer Service and Operational Branches

You can reach out to their office through any of these channels;

  • Customer Walk-in
  • Telephone (available for 24hours a day and 7days a week)
  • Electronic mail
  • or by dropping a message on the contact form on their website. 

AIICO Insurance operates out of 18 branch locations across different states of Nigeria. You can view the business location closest to you here. 

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  • AIICO Pensions - What you should know

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